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Benjamin Bennett |
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Profile |
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Summary |
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Hands-on, User Experience Design Leader with 20+ years creating innovative, large-scale, interactive solutions. Effective people manager and accomplished individual contributor with diverse experience in business consulting, healthcare and financial services. Deep expertise with user-centric processes combined with technical aptitude, creativity and business acumen. Quick, high-level thinker with acute attention to detail. Consistently meets business objectives by designing compelling experiences that optimize user engagement. |
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Core Competencies |
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- User Experience Strategy
- Information Architecture
- Interaction Design
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- User Research
- Mobile Interface Design
- Algo & AI-based UIs
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- Product Management
- Leadership Skills
- Client Relationships
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Experience |
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Bloomberg L.P., New York, NY
Senior Interaction Designer / Global Design Lead, Trading Solutions |
2011 – Present |
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- Delivered key enterprise solutions for Buy-Side and Sell-Side clients across Fixed Income, Equity, FX and Structured Products by partnering with business and engineering leaders.
- Led multi-year redesign of EMSX resulting in Buy-Side’s most used execution management system and 2019 Waters Ranking: Best Execution Management System.
- Exceeded sales and usage targets by delivering an innovative Sales Trader Workflow solution to help clients meet their MiFID II regulatory requirements.
- Enhanced Sales Trader Workflow to further increase usage 21% in the past year alone.
- Fueled evolution of Chinese fixed income market by enhancing TOMS Advanced Market Making solution for onshore dealers through in-person contextual inquiry, prototype development, usability assessment, and sales team partnership.
- Managed team of ten in-house and contract Interaction Designers providing strategic direction, performance assessments, career development, and design oversight.
- Advanced the platform by instituting design standards and infrastructure enhancements.
- Designer for several industry leading, 2019 Waters Rankings award winning solutions:
- Best Sell-Side Front-Office Platform: Bloomberg (TOMS & MARS)
- Best Sell-Side OMS Provider: Bloomberg (TOMS)
- Best Buy-Side Compliance, Regulatory Reporting: Bloomberg (RHUB & STW)
- Best Execution Management System: Bloomberg (EMSX)
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Pfizer, New York, NY
Senior Manager / User Experience Lead |
2007 – 2011 |
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- Managed portfolio of user experience (UX) design projects, overseeing contract resources and vendor teams, ensuring quality user experiences.
- Developed and implemented strategies to improve Pfizer’s internal communication and collaboration platform, the world’s 3rd largest SharePoint implementation.
- Saved $8 million through design and implementation of enterprise communication platform consisting of reusable components shared across 34 intranet portals.
- Increased traffic by 60%+ to corporate communications portal through redesign, enabling content aggregation across 18 disparate SharePoint site collections.
- Championed user research including site analytics, surveys, polls, card sorting, one-on-one interviews, focus groups and usability testing to inform decisions and strategies.
- Designed enterprise-wide social networking platform to connect colleagues, dissolve departmental silos and enable knowledge sharing across 120,000 global colleagues.
- Created iPhone, iPad and Blackberry friendly mobile versions of several transactional, communication and collaboration sites.
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Benjamin Bennett |
+1 (917) 442-9487 b@bcdesigncorps.com |
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Keane, formerly NetNumina, New York, NY, and Cambridge, MA
Senior Principal Consultant / User Experience Lead |
2005 – 2007 |
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Marsh & McLennan Companies, New York, NY |
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- Collaborated with senior management teams across all MMC operating companies on new, high-profile cross-company compliance and risk mitigation system.
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Moody's Investors Service, New York, NY |
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- Performed strategic assessment of existing web-based offerings though interviews with senior executives, external customers and internal stakeholders.
- Devised 3-year, multi-million dollar roadmap to sustain long-term growth by evolving client’s web assets into flexible and fully integrated service delivery platform.
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Marsh, Marsh & McLennan Companies, New York, NY, and Hoboken, NJ
Senior User Experience Designer |
2003 – 2005 |
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- Managed and led teams of UX designers and developers, including dedicated off-shore resources, to successfully deliver user interface designs and functioning HTML prototypes for several complex, global business applications.
- Helped to further develop the firm’s UI standards and worked to better integrate user-centric design into the firm’s evolving, RUP-based software development process.
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Freelance Consultant, New York, NY, and Bangalore, India
Information Architect / User Experience Designer |
2001 – 2003 |
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- Provided user experience strategy and design for clients including New York Life, Housing Authority of Baltimore City, Manheim Auctions and March of Dimes.
- Developed information architecture including site maps and wireframes based on content analysis and user group segmentation / personas.
- Effectively transitioned Windows-based application to web-based by redesigning Tracker, America’s #1 Selling Dealer Management System.
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Agency.com, New York, NY
Information Architect |
2000 – 2001 |
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- Designed user experiences for global clients including U.S. Bancorp, Goldman Sachs, Omnicom Group, Sprint and PricewaterhouseCoopers.
- Led team of 5 information architects to design integrated project-based work
environment / specialized intranet for use by all employees across Omnicom Group.
- Developed site maps, schematics and page templates to implement unified, customer-centric architecture for U.S. Bancorp site’s 1600+ unique pages.
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StarChefs.com, New York, NY
Production / Product Manager |
1999 – 2000 |
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- Managed all activities related to production of existing web site including establishing procedures and workflows and managing team of designers and developers.
- Designed new Vignette StoryServer based site, developing information architecture including site maps, page layouts, navigation and search methodologies.
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Accenture, fka Andersen Consulting, New York, NY, and Frankfurt, Germany
Consultant - UI Designer / Developer |
1997 – 1999 |
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Education |
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Rensselaer Polytechnic Institute, Troy, NY
Bachelor of Science, Mechanical Engineering, Multidisciplinary Design Minor, Magna Cum Laude
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1997 |
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