ÿþ BENJAMIN BENNETT 160 Ainslie Street #1 Brooklyn, NY 11211 voice: +1 (347) 370-9711 email: b@bcdesigncorps.com portfolio: bcdesigncorps.com linkedin.com/in/benneb -- SUMMARY -- Hands-on, User Experience Design Leader with 20+ years creating innovative, large-scale, interactive solutions. Effective people manager and accomplished individual contributor with diverse experience in business consulting, healthcare and financial services. Deep expertise with user-centric processes combined with technical aptitude, creativity and business acumen. Quick, high-level thinker with acute attention to detail. Consistently meets business objectives by designing compelling experiences that optimize user engagement. Core Competencies * User Experience Strategy * Information Architecture * Interaction Design * User Research * Mobile Interface Design * Rich Internet Applications * Product Management * Leadership Skills * Client Relationships -- EXPERIENCE -- BLOOMBERG L.P., New York, NY Senior Interaction Designer, CTO Office 2011  Present * Improving user experience of industry standard Bloomberg Professional service; providing 300,000 financial professionals real-time data, news, analytics, liquidity and execution. * Partnering with customers, senior leaders, product managers and development teams to implement user-centric design processes and innovative digital solutions. PFIZER, New York, NY Senior Manager / User Experience Lead 2007  2011 * Managed portfolio of user experience (UX) design projects, overseeing contract resources and vendor teams, ensuring quality user experiences. * Developed and implemented strategies to improve Pfizer s internal communication and collaboration platform, the world s 3rd largest SharePoint implementation. * Saved $8 million through design and implementation of enterprise communication platform consisting of reusable components shared across 34 intranet portals. * Increased traffic by 60%+ to corporate communications portal through redesign, enabling content aggregation across 18 disparate SharePoint site collections. * Championed user research including site analytics, surveys, polls, card sorting, one-on-one interviews, focus groups and usability testing to inform decisions and strategies. * Designed enterprise-wide social networking platform to connect colleagues, dissolve departmental silos and enable knowledge sharing across 120,000 global colleagues. * Created iPhone, iPad and Blackberry friendly mobile versions of several transactional, communication and collaboration sites. KEANE, formerly NetNumina, New York, NY, and Cambridge, MA Senior Principal Consultant / User Experience Lead 2005  2007 Marsh & McLennan Companies, New York, NY * Collaborated with senior management teams across all MMC operating companies on new, high-profile cross-company compliance and risk mitigation system. Moody s Investors Service, New York, NY * Performed strategic assessment of existing web-based offerings though interviews with senior executives, external customers and internal stakeholders. * Devised 3-year, multi-million dollar roadmap to sustain long-term growth by evolving client s web assets into flexible and fully integrated service delivery platform. * Led effort to redesign firm s website using iterative, user-centric process involving multiple information architects, visual designers and web developers. MARSH, Marsh & McLennan Companies, New York, NY, and Hoboken, NJ Senior User Experience Designer 2003  2005 * Managed and led teams of UX designers and developers, including dedicated off-shore resources, to successfully deliver user interface designs and functioning HTML prototypes for several complex, global business applications. * Helped to further develop the firm s UI standards and worked to better integrate user-centric design into the firm s evolving, RUP-based software development process. FREELANCE CONSULTANT, New York, NY, and Bangalore, India Information Architect / User Experience Designer 2001  2003 * Provided user experience strategy and design for clients including New York Life International, Housing Authority of Baltimore City, Manheim Auctions and March of Dimes. * Developed information architecture including site maps and wireframes based on content analysis and user group segmentation / personas. * Effectively transitioned Windows-based application to web-based by redesigning Tracker, America s #1 Selling Dealer Management System. AGENCY.COM, New York, NY Information Architect 2000  2001 * Designed user experiences for global clients including U.S. Bancorp, Goldman Sachs, Omnicom Group, Sprint and PricewaterhouseCoopers. * Led team of 5 information architects to design integrated project-based work environment / specialized intranet for use by all employees across Omnicom Group. * Developed site maps, schematics and page templates to implement unified, customer-centric architecture for U.S. Bancorp site s 1600+ unique pages. STARCHEFS, New York, NY Production / Product Manager 1999  2000 * Managed all activities related to production of existing web site including establishing procedures and workflows and managing team of designers and developers. * Designed new Vignette StoryServer based site, developing information architecture including site maps, page layouts, navigation and search methodologies. ACCENTURE, formerly Andersen Consulting New York, NY, and Frankfurt, Germany Consultant - UI Designer / Developer 1997  1999 * Designed and developed user experiences for global clients including Deutsche Boerse AG, Celanese AG and Metropolitan Life Insurance Company. * Programmed solutions in HTML, Java (JHTML), C/C++, Lotus Notes, Sybase and Oracle. MALCOLM PIRNIE, White Plains, NY Summer Intern - Web Designer / Developer 1996 * Designed and implemented Internet and Intranet sites for one of the largest firms in the U.S. focused exclusively on environmental issues. -- EDUCATION -- RENSSELAER POLYTECHNIC INSTITUTE, Troy, NY Bachelor of Science, Mechanical Engineering, Multidisciplinary Design Minor, Magna Cum Laude 1997 -- TECHNICAL SKILLS -- Design Tools: Adobe Acrobat, Dreamweaver, Fireworks, Flash, Illustrator and Photoshop; Microsoft Visio, Office and Project; OmniGraffle, Rational Rose and others Technical Acumen: SharePoint, iOS, AJAX, HTML, CSS, JavaScript, DHTML, JHTML, Java, JSP, XHTML, XML, SQL, Lotus Notes, CGI/Perl and C/C++