Benjamin Bennett


 
160 Ainslie Street #1
Brooklyn, NY 11211
voice: +1 (917) 442-9487
email: b@bcdesigncorps.com
portfolio: behance.net/benneb
profile: linkedin.com/in/benneb

Profile

   
  Summary
  Hands-on, User Experience Design Leader with 20+ years creating innovative, large-scale, interactive solutions. Effective people manager and accomplished individual contributor with diverse experience in business consulting, healthcare and financial services. Deep expertise with user-centric processes combined with technical aptitude, creativity and business acumen. Quick, high-level thinker with acute attention to detail. Consistently meets business objectives by designing compelling experiences that optimize user engagement.
  Core Competencies
 
  • User Experience Strategy
  • Information Architecture
  • Interaction Design
  • User Research
  • Mobile Interface Design
  • Algo & AI-based UIs
  • Product Management
  • Leadership Skills
  • Client Relationships

Experience

  Bloomberg L.P., New York, NY
Senior Interaction Designer / Global Design Lead, Trading Solutions
2011 – Present
 
  • Delivered key enterprise solutions for Buy-Side and Sell-Side clients across Fixed Income, Equity, FX and Structured Products by partnering with business and engineering leaders.
  • Led multi-year redesign of EMSX resulting in Buy-Side’s most used execution management system and 2019 Waters Ranking: Best Execution Management System.
  • Exceeded sales and usage targets by delivering an innovative Sales Trader Workflow solution to help clients meet their MiFID II regulatory requirements.
  • Enhanced Sales Trader Workflow to further increase usage 21% in the past year alone.
  • Fueled evolution of Chinese fixed income market by enhancing TOMS Advanced Market Making solution for onshore dealers through in-person contextual inquiry, prototype development, usability assessment, and sales team partnership.
  • Managed team of ten in-house and contract Interaction Designers providing strategic direction, performance assessments, career development, and design oversight.
  • Advanced the platform by instituting design standards and infrastructure enhancements.
  • Designer for several industry leading, 2019 Waters Rankings award winning solutions:
    • Best Sell-Side Front-Office Platform: Bloomberg (TOMS & MARS)
    • Best Sell-Side OMS Provider: Bloomberg (TOMS)
    • Best Buy-Side Compliance, Regulatory Reporting: Bloomberg (RHUB & STW)
    • Best Execution Management System: Bloomberg (EMSX)
  Pfizer, New York, NY
Senior Manager / User Experience Lead
2007 – 2011
 
  • Managed portfolio of user experience (UX) design projects, overseeing contract resources and vendor teams, ensuring quality user experiences.
  • Developed and implemented strategies to improve Pfizer’s internal communication and collaboration platform, the world’s 3rd largest SharePoint implementation.
  • Saved $8 million through design and implementation of enterprise communication platform consisting of reusable components shared across 34 intranet portals.
  • Increased traffic by 60%+ to corporate communications portal through redesign, enabling content aggregation across 18 disparate SharePoint site collections.
  • Championed user research including site analytics, surveys, polls, card sorting, one-on-one interviews, focus groups and usability testing to inform decisions and strategies.
  • Designed enterprise-wide social networking platform to connect colleagues, dissolve departmental silos and enable knowledge sharing across 120,000 global colleagues.
  • Created iPhone, iPad and Blackberry friendly mobile versions of several transactional, communication and collaboration sites.

Benjamin Bennett

+1 (917) 442-9487
b@bcdesigncorps.com
Page 2

  Keane, formerly NetNumina, New York, NY, and Cambridge, MA
Senior Principal Consultant / User Experience Lead
2005 – 2007
 

Marsh & McLennan Companies, New York, NY

 
  • Collaborated with senior management teams across all MMC operating companies on new, high-profile cross-company compliance and risk mitigation system.
  Moody's Investors Service, New York, NY
 
  • Performed strategic assessment of existing web-based offerings though interviews with senior executives, external customers and internal stakeholders.
  • Devised 3-year, multi-million dollar roadmap to sustain long-term growth by evolving client’s web assets into flexible and fully integrated service delivery platform.
  Marsh, Marsh & McLennan Companies, New York, NY, and Hoboken, NJ
Senior User Experience Designer
2003 – 2005
 
  • Managed and led teams of UX designers and developers, including dedicated off-shore resources, to successfully deliver user interface designs and functioning HTML prototypes for several complex, global business applications.
  • Helped to further develop the firm’s UI standards and worked to better integrate user-centric design into the firm’s evolving, RUP-based software development process.
  Freelance Consultant, New York, NY, and Bangalore, India
Information Architect / User Experience Designer
2001 – 2003
 
  • Provided user experience strategy and design for clients including New York Life, Housing Authority of Baltimore City, Manheim Auctions and March of Dimes.
  • Developed information architecture including site maps and wireframes based on content analysis and user group segmentation / personas.
  • Effectively transitioned Windows-based application to web-based by redesigning Tracker, America’s #1 Selling Dealer Management System.
  Agency.com, New York, NY
Information Architect
2000 – 2001
 
  • Designed user experiences for global clients including U.S. Bancorp, Goldman Sachs, Omnicom Group, Sprint and PricewaterhouseCoopers.
  • Led team of 5 information architects to design integrated project-based work
    environment / specialized intranet for use by all employees across Omnicom Group.
  • Developed site maps, schematics and page templates to implement unified, customer-centric architecture for U.S. Bancorp site’s 1600+ unique pages.
  StarChefs.com, New York, NY
Production / Product Manager
1999 – 2000
 
  • Managed all activities related to production of existing web site including establishing procedures and workflows and managing team of designers and developers.
  • Designed new Vignette StoryServer based site, developing information architecture including site maps, page layouts, navigation and search methodologies.
 

Accenture, fka Andersen Consulting, New York, NY, and Frankfurt, Germany
Consultant - UI Designer / Developer

1997 – 1999
 

Education

 

Rensselaer Polytechnic Institute, Troy, NY
Bachelor of Science, Mechanical Engineering, Multidisciplinary Design Minor, Magna Cum Laude

1997