Benjamin Bennett
 
160 Ainslie Street
Brooklyn, NY 11211		 email: b@bcdesigncorps.com
voice: +1 (917) 442-9487		 profile: linkedin.com/in/benneb
portfolio: behance.net/benneb

Summary
  Hands-on, Product Leader with over 25 years creating innovative, large-scale, digital solutions. Effective people manager and accomplished individual contributor with deep product development experience. Quick, high-level thinker with acute attention to detail.
  Core Competencies
 
  • Product Management
  • User-Centric Design
  • Team Leadership
  • User Research
  • Algo & AI-based UIs
  • Mobile Experience
  • Client Relationships
  • Interaction Design
  • Information Architecture

Recent Accomplishments
  Bloomberg L.P., New York, NY 2011 – Present
  Contributed to $4 billion in revenue growth, a 50% increase, by improving a range of digital products relied on by 350,000 of the world’s most influential decision makers.
  Global UX Lead, Community & Collaboration Products 2020 – Present
 
  • Provided strategic direction and design oversight for 8 designers, 12 product managers, and more than 200 developers.
  • Achieved record usage of the chat and email products relied on by the financial industry: Instant Bloomberg (IB) and Bloomberg Message (MSG).
  • Improved client efficiency and enhanced user workflows by incorporating Natural Language Processing (NLP), Machine Learning (ML), and Artificial Intelligence (AI).
  • Introduced other modern chat features such as rich content previews, threaded conversations, emojis, reactions, and more, to a change-adverse user base.
  Global UX Team Lead, Trading Solutions / Enterprise Products 2011 – 2019
 
  • Grew and managed a team of 10 direct reports providing strategic direction, performance assessments, career development, and design oversight.
  • Tripled revenue by enhancing the electronic trade order management system (ETOMS), continuing Bloomberg’s streak earning Best Sell-Side OMS Provider.
  • Established a new revenue stream helping clients meet their MiFID II regulatory requirements earning Best Buy-Side Compliance Product, Regulatory Reporting.
  • Earned the Waters Ranking award for Best Execution Management System by leading a ground-up redesign of EMSX resulting in the world’s #1 most used EMS.
  Pfizer, New York, NY
User Experience Design Lead		 2007 – 2011
 
  • Redesigned 34 intranet portals, the world’s 3rd largest SharePoint implementation, increasing traffic 60%+, saving $8 million in annual costs, and improving knowledge sharing across 120,000 colleagues.
  • Managed a portfolio of user experience (UX) design projects, overseeing contract resources and vendor teams, ensuring quality user experiences.
  • Championed user research including site analytics, surveys, polls, card sorting, interviews, focus groups, and usability testing to inform decisions and strategies.

Prior Expereince
  Accenture, Agency.com, Marsh, & Keane/netNumina, in New York, NY, and abroad, Senior User Experience Designer, Information Architect, UI Designer / Developer, 1997-2007
  Rensselaer Polytechnic Institute, Troy, NY, Bachelor of Science, Mechanical Engineering, Multidisciplinary Design Minor, Magna Cum Laude, 1997